Let’s Talk About Mental Health Guide


In our day-to-day interactions, we are likely to interact with a friend, family member, or acquaintance who may be struggling. Often, we don’t know how to help.

To help, start with the “EARS” Method! It provides a framework for meaningful interactions with those around us, no matter what level of crisis is experienced.

When in doubt, use your EARS and be present:

  • Engage: Start the conversation and begin the cycle of care.
  • Attend: Focus your communication on the individual and their experience.
  • Reinforce: Build upon the strengths of the person and situation to reinforce hope.
  • Seek: Join them on the journey to seek help and continue to follow-up.

Want to learn more and practice for yourself? Get the Guide!